Medical Front Office
Baylor Scott & White Institute for Rehabilitation – Outpatient•McKinney, TX
•$18 - $25•Onsite
About The Position
Baylor Scott & White Institute for Rehabilitation is looking for a customer service, detail-oriented individual who is able to work in a fast-paced environment. This role involves various administrative tasks to ensure smooth patient flow and accurate record-keeping.
Requirements
- HS diploma or GED is required
Nice To Haves
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
Responsibilities
- Check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
- Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
- Collects towards patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients, other department and physicians.
- Maintains office, orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
