Patient Service Representative

Orthopedic Assoc of Hartford P • Farmington, CT

1d • Onsite

About The Position

Orthopedic Associates of Hartford, P.C., established in 1970, is one of the area's largest orthopedic practices with office locations throughout greater Hartford. The growing practice is seeking a Patient Service Representative to join their Billing & Collections team in the Farmington business office. The successful candidate will be a dependable, organized, enthusiastic, and detail-oriented team player with a positive "can-do" attitude.

Requirements

• High School Diploma or GED.
• Basic knowledge of insurance billing requirements and how to read an Explanation of Benefits.
• Previous experience with Epic EMR systems.
• Excellent written and verbal communication skills.
• Knowledge of HIPAA regulations.
• Computer skills, including on-line insurance websites and Microsoft Word, Outlook, and Excel.
• Organized and detail oriented with excellent follow-up skills.

Responsibilities

• Handle incoming calls from patients and physician offices with questions regarding balances due by patients.
• Update patient demographics.
• Read, understand, and explain to patients Explanation of Benefits statements.
• Communicate with patients and staff in a prompt, pleasant, and helpful manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees