Patient Service Representative
Conifer Health Solutions•Live Oak, TX
•Onsite
About The Position
A non-exempt medical office position responsible for front office processes in the physician practice. A $500 Sign On Bonus is offered for this role. This position involves greeting patients, managing appointments, handling check-ins and check-outs, processing payments and referrals, and distributing office information. Additionally, the role includes explaining and enrolling patients in the patient portal.
Requirements
- High school diploma/GED required
- Two years of customer service experience, preferably in a medical office setting.
Nice To Haves
- Completion of a medical office assistant program preferred.
- Healthcare management/administration certification preferred.
Responsibilities
- Greeting patients entering the physician practice
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges
- Charge entry and patient balance processing
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal
Benefits
- $500 Sign On Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
