Patient Service Representative
About The Position
The Patient Service Representative is responsible for administrative duties and front office processes in the wound care clinic. Collects co-pays, obtains authorizations and posts charges, and facilitates the referral process for the patient. Coordinates office services and related activities. Follows set programs for the maximum utilization of services. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Requirements
- High School Diploma or Equivalent GED
- 2 years of medical office experience
Nice To Haves
- Associates Degree from an accredited school or college
- Completion of Medical Office Assistant Program
- 4 years medical office experience
- Healthcare management/administration certification
Responsibilities
- Collects co-pays
- Obtains authorizations and posts charges
- Facilitates the referral process for the patient
- Coordinates office services and related activities
- Follows set programs for the maximum utilization of services
- Responsible for scheduling for the clinic
- Monitoring clinic numbers
- Generating and interpreting daily and weekly productivity reports
- Responsible for work processes of the department as well as daily operations
- Completes established competencies for the position within designated introductory period
- Other related duties as assigned
Benefits
- Up to $3,000 Sign-On bonus based on experience!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
