Patient Service Representative

Touchstone Medical Imaging • Thornton, CO

8d • Onsite

About The Position

Full-Time Patient Service Representative Location:12021 Pennsylvania St., Suite 106Thornton, CO 80241 Schedule:Monday–Friday, 9:00 AM–5:30 PM What You'll Do Greet and check patients in and out Schedule imaging appointments Answer incoming phone calls Verify insurance and assist with authorizations Enter and update patient information accurately Communicate with the billing team as needed Process medical records and other office paperwork Provide friendly, professional customer service to patients and referring offices What We're Looking For 1–4 years of experience in a medical office or hospital setting Insurance verification and authorization experience preferred Comfortable working in a fast-paced environment Strong customer service and communication skills Basic computer skills and attention to detail Able to multitask and stay organized Why Join Touchstone? We value our team members and offer competitive pay, monthly bonus opportunities, and a great benefits package, including: Monthly bonus opportunities Medical, Dental, Vision, Life & Pharmacy benefits 401(k) with employer contribution Paid Short-Term Disability Paid Time Off starting on Day 1 Paid vacation Employee referral bonus program About Touchstone Medical Imaging Touchstone Medical Imaging is a leading provider of outpatient diagnostic imaging services across the United States. We are committed to providing exceptional patient care, advanced imaging technology, and outstanding customer service in a welcoming environment.

Requirements

• 1–4 years of experience in a medical office or hospital setting
• Comfortable working in a fast-paced environment
• Strong customer service and communication skills
• Basic computer skills and attention to detail
• Able to multitask and stay organized

Nice To Haves

• Insurance verification and authorization experience preferred

Responsibilities

• Greet and check patients in and out
• Schedule imaging appointments
• Answer incoming phone calls
• Verify insurance and assist with authorizations
• Enter and update patient information accurately
• Communicate with the billing team as needed
• Process medical records and other office paperwork
• Provide friendly, professional customer service to patients and referring offices

Benefits

• Monthly bonus opportunities
• Medical, Dental, Vision, Life & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term Disability
• Paid Time Off starting on Day 1
• Paid vacation
• Employee referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed