Patient Service Representative
About The Position
At Longmont United Hospital, the Patient Service Representative role involves providing clerical/office support within a physician clinic, including reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. The position supports the healthcare team and patient/family by communicating and collaborating to identify and meet physical, emotional, and spiritual needs. Employees are expected to demonstrate personal accountability for relationship-based care, organizational mission, and core values. The hospital emphasizes a supportive team environment, valuing self-care, flexibility, and development opportunities through cross-training and continuing education.
Requirements
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
- High School Diploma or GED required
Responsibilities
- Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
Benefits
- development opportunities through cross-training and continuing education.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
