Ops - Administrative - Patient Service Representative

Lumexa Imaging • Dallas, TX

4d • Onsite

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented Patient Service Representative for its North Dallas facility. The role supports outpatient diagnostic imaging services by assisting patients with scheduling, registration, insurance and authorization processes, records, and related administrative needs. The position is full-time and works Monday through Friday from 9:30 a.m. to 6 p.m., with rotating Saturdays.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.
• Insurance verification experience.

Nice To Haves

• Experience in authorizations and insurance verification is preferred.
• Medical Assistant certification is a plus.
• Bilingual ability is a plus.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.
• Competitive compensation program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed