Patient Service Representative
About The Position
Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented professional to support its South Fort Worth, Texas location. The Patient Service Representative helps patients access diagnostic exams and procedures and supports front-office operations in an outpatient imaging setting. The schedule is Monday through Friday, 10 a.m. to 7 p.m., with rotating Saturdays. Gateway Diagnostic Imaging provides diagnostic imaging services in a comfortable, service-oriented outpatient setting. Its approach combines state-of-the-art equipment, qualified radiologists, and customer service for referring physicians, patients, and payors. The organization emphasizes compassionate patient care and quality imaging services.
Requirements
- 1–4 years of experience in a medical office or hospital setting.
- Ability to handle heavy patient volume.
- Strong customer service and computer skills.
- Ability to multitask.
Nice To Haves
- Experience with authorizations and insurance verification.
- Bilingual in English and Spanish.
Responsibilities
- Schedule patients for diagnostic exams and procedures.
- Assist with authorizations and verifications.
- Check patients in and out.
- Answer multiple phone lines.
- Provide accurate and complete information to the billing office.
- Verify insurance.
- Ensure the accuracy of patient data entered into the system.
- Process requests and file patient records.
Benefits
- Premium base pay
- Competitive shift differential
- Monthly bonus opportunities
- Medical, dental, vision, life, and pharmacy plans
- 401(k) with employer contribution
- Paid short-term disability
- Paid vacation time
- PTO accrual beginning on day one
- Colleague referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
