PATIENT SERVICE REP- B12 Tele- Varies
About The Position
Mercy Medical Center, in Downtown Baltimore, is a Magnet-designated facility, and celebrates a rich history and visible dedication to serving the needs of the Baltimore City and surrounding community. We are seeking a customer-oriented candidate to join our health care team as a Patient Service Representative (PSR). The PSR, in collaboration with leadership, coordinates the daily operations of a nursing unit, or clinical area. Activities such as maintaining efficient flow of patients, visitors, and other staff; providing direct clerical and administrative support to the unit, or department and proactive customer service and hospitality practices to enhance customer perception are integral to the role. We offer an attractive compensation/benefits package and ongoing opportunity for professional growth. EOE
Requirements
- High School diploma, or GED
- At least one-two years of experience in a health care setting
- Computer proficiency and technical aptitude
- Certificate of completion of Medical Terminology course, or proven expertise
Responsibilities
- Coordinating the daily operations of a nursing unit, or clinical area.
- Maintaining efficient flow of patients, visitors, and other staff.
- Providing direct clerical and administrative support to the unit, or department.
- Practicing proactive customer service and hospitality to enhance customer perception.
Benefits
- Attractive compensation/benefits package
- Ongoing opportunity for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
