Patient Service Rep

Loma Linda • Moreno Valley, CA

1d • $24 - $26 • Onsite

About The Position

The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The job requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed.

Requirements

• High School Diploma or GED required.
• Minimum six months of customer service, general office or Receptionist vocational training.
• Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
• Operate/troubleshoot basic office equipment required for the position.
• Able to work calmly and respond courteously when under pressure.
• Able to collaborate and accept direction.
• Able to think critically.
• Able to manage multiple assignments effectively.
• Able to organize and prioritize workload.
• Able to work well under pressure.
• Able to problem solve.
• Able to recall information with accuracy.
• Able to pay close attention to detail.
• Able to work independently with minimal supervision.
• Able to distinguish colors as necessary.
• Able to hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace.
• Able to see adequately to read computer screens, and written documents necessary to the position.
• Valid driver's license required.

Nice To Haves

• Medical field preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Manages patient flow for electronic check-in, check-out, and appointment procedures.
• Conducts all activities in a confidential, professional, and personable manner.
• Performs other duties as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED