Patient Service Representative- Sand Springs Clinic
Oklahoma State University•Sand Springs, OK
•Onsite
About The Position
A Patient Service Representative (PSR) is responsible for completing various administrative and financial tasks to ensure smooth clinic operations. This includes managing patient demographics and insurance information, preparing billing paperwork, scheduling appointments, maintaining medical records, collecting payments, and handling referrals and authorizations. Additional projects may be assigned by the clinic coordinator.
Requirements
- High School Diploma or GED
Nice To Haves
- 1-3 Years of experience
Responsibilities
- Accurately update patient demographics and insurance information in the practice management system.
- Scan insurance cards and ensure all data is accurate for the billing department.
- Verify insurance eligibility online or by calling the insurance company for upcoming patients.
- Schedule appointments for multiple schedules.
- Prepare medical record charts.
- Make patient appointment reminder phone calls.
- Collect insurance co-pays, deductibles, and outstanding balance payments at check-in.
- Balance an assigned cash box and daily balancing report.
- Prepare end-of-day bank deposit.
- Send documentation to Clinic Financial Services as specified.
- Verify and enter all incoming/outgoing referrals and authorizations into the practice management system (for designated PSRs).
- Complete additional projects or tasks assigned by the clinic coordinator.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
