Patient Service Representative- Sand Springs Clinic
OSU Medical Center•Sand Springs, OK
•Onsite
About The Position
A Patient Service Representative (PSR) is responsible for completing various daily tasks to ensure smooth clinic operations and accurate patient billing. This includes managing patient demographics and insurance information, preparing billing paperwork, verifying insurance eligibility, scheduling appointments, preparing medical records, collecting payments, balancing cash boxes, and preparing bank deposits. Some PSRs may also be responsible for managing referrals and authorizations. Additional projects or tasks may be assigned by the clinic coordinator.
Requirements
- Accurate updating of patient demographics and insurance information in the practice management system.
- Scanning insurance cards and ensuring all data is accurate for the billing department.
- Verifying insurance eligibility online or by calling the insurance company.
- Scheduling appointments for multiple schedules.
- Preparing medical record charts.
- Making patient appointment reminder phone calls.
- Collecting insurance co-pays, deductibles and outstanding balance payments at check-in.
- Balancing an assigned cash box and daily balancing report.
- Preparing end of the day bank deposit.
- Sending documentation to Clinic Financial Services as specified.
- Verifying and entering all incoming/outgoing referrals and authorizations into the practice management system (for designated PSRs).
Responsibilities
- Accurately update patient demographics and insurance information in the practice management system.
- Scan insurance cards and ensure all data is accurate for the billing department.
- Verify insurance eligibility online or by calling the insurance company for upcoming patients.
- Schedule appointments for multiple schedules.
- Prepare medical record charts.
- Make patient appointment reminder phone calls.
- Collect insurance co-pays, deductibles, and outstanding balance payments at check-in.
- Balance an assigned cash box and daily balancing report.
- Prepare end-of-day bank deposit.
- Send documentation to Clinic Financial Services as specified.
- Verify and enter all incoming/outgoing referrals and authorizations into the practice management system (for designated PSRs).
- Undertake additional projects or tasks as assigned by the clinic coordinator.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
