Derry Imaging Center - Patient Service Representative

DMC Primary Care • Windham, NH

12d • Onsite

About The Position

Derry Imaging is seeking a Patient Service Representative for our fast-paced call center. This full-time position of 40 hours per week is part of a collaborative team that provides excellent customer service to patients and referring physicians. The position is in our call center located in Windham. This position is primarily 8:00am to 5:00pm Monday-Friday, but flexibility is a must. Exceptional communication skills and patient compassion are critical as you work in a fast-paced environment.

Requirements

• High school diploma with at least 2 years’ experience in a medical office required
• Basic medical terminology and insurance knowledge required
• Skilled in the use of computers and related software applications; excellent typing skills
• Detailed oriented, ability to multi-task with constant interruption required
• Above average organizational and interpersonal skills
• Demonstration of ethical and professional conduct, including the ability to maintain confidentiality (HIPAA)

Nice To Haves

• Radiology scheduling experience strongly preferred

Responsibilities

• Answering phones calls
• Registering patients
• Scheduling appointments
• Directing calls to other members of the DIC team

Benefits

• medical insurance
• paid time off
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED