Patient Service Representative (In Person)

Medbridge Healthcare • Greenville, SC

20h • Onsite

About The Position

Join a healthcare team that helps improve lives every single day. MedBridge Healthcare is a nationally recognized leader in sleep medicine services, partnering with hospitals, physician practices, universities, and healthcare systems across the country. We are currently looking for a dependable, detail oriented, and patient focused Patient Service Representative to join our growing Greenville team. If you thrive in a fast paced environment, enjoy helping others, and take pride in providing excellent customer service, this could be the perfect opportunity for you. As a Patient Service Representative, you will serve as a key point of contact for patients, referral sources, and healthcare partners. This role plays an important part in ensuring patients receive timely and accurate support throughout the scheduling and intake process.

Requirements

• High school diploma or GED required
• 2 to 3 years of customer service, scheduling, or data entry experience
• Strong multitasking and organizational skills
• Professional communication and phone etiquette
• High level of accuracy and attention to detail
• Ability to work independently in an office environment
• Reliable attendance and punctuality are essential

Nice To Haves

• Healthcare, medical office, or call center experience strongly preferred
• Familiarity with medical terminology preferred

Responsibilities

• Answering a high volume of incoming calls professionally and efficiently
• Scheduling patient appointments and managing intake information
• Collecting and verifying patient demographic and insurance information
• Entering accurate information into electronic medical record systems
• Assisting patients with appointment and account related questions
• Verifying insurance coverage and authorization requirements
• Communicating with physician offices and referral sources regarding patient information
• Screening calls and documenting detailed messages when needed
• Supporting administrative and operational tasks as assigned

Benefits

• Medical, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Stable full time schedule
• Supportive and collaborative team environment
• Opportunity for long term career growth within a respected healthcare organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED