Patient Service Representative
About The Position
Diamond Spring Dental is looking for a Patient Service Representative to join our clinical team in Denville, New Jersey. This role is ideal for someone passionate about customer service, eager to learn, and interested in starting a career in the dental field. The Patient Service Representative will support staff and patients by answering phones, handling inquiries, scheduling appointments, and assisting with financial arrangements for treatment plans. This position offers a flexible environment for handling various tasks and projects assigned by staff or the Office Manager. Join us to make a meaningful impact on patients' lives through exceptional oral care.
Requirements
- Exceptional customer service skills
- Experience answering telephone
Nice To Haves
- Experience working in a dental, medical, or other health-care office
- Knowledge of insurance plans (HMO/PPO)
Responsibilities
- Acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefits
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
