Patient Service Representative

Cardinal Health•Murrieta, CA

22h•Onsite

About The Position

Cardinal Health Clinical Services contributes to Clinical Care Delivery by providing high-quality, patient-centered care focused on diagnosing, treating, and managing care while ensuring the safety, efficiency, and effectiveness of the practice. Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients.

Requirements

Experience accessing and updating an EMR system.
Bilingual in Spanish required
Acquires job skills and learns company policies and procedures to complete standard tasks
Works on basic and routine assignments
Selects correct processes from prescribed rules or guidelines
Work is closely managed and follows detailed instructions
Seeks regular guidance and advice from supervisor

Nice To Haves

Medical Office experience, highly desired
High School Diploma, equivalent or work experience, highly desired

Responsibilities

Greet patients and families.
Answer center telephones, distribute faxes, and prepare customer files.
Schedule patient appointments.
Receive and correctly record receipts of patient payments.
Enter, verify and update patient demographic and insurance information.
Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
Process requests for records from outside sources.
Scan data into document imaging software.
Regular attendance and punctuality.
Contributes to team effort by accomplishing related results as needed.
Ensures that all processing and reporting deadlines are consistently achieved.
Perform any other functions as required by management.