Patient Service Representative

Community Health Centers of Greater Dayton • Dayton, OH

12d • Onsite

About The Position

Patient Service Representative I is responsible for preparing charts for patient visits, including but not limited to: updating and/or entering patients in practice management system, copying insurance card and verifying insurance coverage. PSR I is responsible for notifying the clinical staff when a patient has arrived. In addition, the PSR I answers multi-line phones, taking messages or transferring calls when appropriate. The PSR I schedules patient appointments, handles collection/billing activities while providing efficient office support, teamwork and outstanding customer service.

Requirements

• Basic computer and keyboarding skills
• Use of NextGen and MS Office Suite required
• Strong oral communication and telephone skills
• Excellent customer service skills with both internal and external customers
• Must be able to perform multiple tasks at the same time
• General sitting, standing, walking, bending and arm movements, keyboarding, stooping, lifting up to 20 pounds
• High school diploma or equivalent certificate

Nice To Haves

• Knowledge of third party payers
• Medical terminology is preferred
• Fundamental knowledge of billing processes and concepts preferred
• 1 – 3 years of experience in a health care facility preferred

Responsibilities

• Preparing charts for patient visits
• Updating and/or entering patients in practice management system
• Copying insurance card and verifying insurance coverage
• Notifying clinical staff when a patient has arrived
• Answering multi-line phones, taking messages or transferring calls
• Scheduling patient appointments
• Handling collection/billing activities
• Providing efficient office support, teamwork and outstanding customer service

Benefits

• Medical
• Dental
• Vision
• Supplemental Insurance
• 401(k) with company match up to 6%
• Employer covered long-term disability, short-term disability, and basic life insurance
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED