Patient Service Representative
About The Position
At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We have been serving the community for over 50 years. We are seeking to add a Full Time Patient Service Representative to our team in Reisterstown! Our ideal candidates must be willing to work in a team environment which includes a call center and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.
Requirements
- High School Diploma or G.E.D. (Required)
- Basic arithmetic and money calculating skills.
- Excellent patient care and customer service skills.
Nice To Haves
- Medical Office experience is preferred.
- Call Center experience is preferred.
- EMR skills preferred.
Responsibilities
- Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
- Scheduling appointments
- Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
- Collecting co-pays, deductibles, and account balances.
Benefits
- Paid Time Off
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
