Patient Service Representative

TEKsystemsDelaware, OH
$18 - $18Onsite

About The Position

This is a Contract to Hire position based out of Delaware, OH. The role involves greeting patients, guiding them through paperwork, assisting with registration, handling insurance authorizations and verifications, and collecting co-pays. The position requires excellent customer service skills, the ability to multitask, and strong computer skills. The company is an equal opportunity employer.

Requirements

  • Must have at least 1+ years working in a medical front desk/general front desk/customer service rep type role.
  • Must have excellent customer service in person and over the phone
  • Must be able to multitask and manage heavy workload
  • Must have strong computer skills

Responsibilities

  • Warmly greet every patient with eye contact, a smile, and a positive statement
  • Guide and explain new patients through paperwork and be a resource for any questions they may have
  • Patient Registration
  • Insurance authorizations and verifications
  • Collect co-pays

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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