Patient Service Representative - Urology
Conifer Health Solutions•Detroit, MI
•Onsite
About The Position
A non-exempt medical office position responsible for front office processes in the physician practice at DMC Urology & Men’s Health Center – Sinai-Grace Hospital. This role includes a $500 sign-on bonus for new hires.
Requirements
- High school diploma/GED required
- Two years of customer service experience, preferably in a medical office setting
- Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Nice To Haves
- Completion of a medical office assistant program preferred
- Healthcare management/administration certification preferred
Responsibilities
- Greeting patients entering the physician practice
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges
- Charge entry and patient balance processing
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal
Benefits
- $500 Sign On Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
