Patient Service Representative

Conifer Health Solutions•San Antonio, TX

13d

About The Position

This position may qualify for a sign-on bonus. The Patient Service Representative is responsible for administrative duties and front office processes in the wound care clinic. Collects co-pays, obtains authorizations and posts charges, and facilitates the referral process for the patient. Coordinates office services and related activities. Follows set programs for the maximum utilization of services. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Requirements

High School Diploma or Equivalent GED
2 years of medical office experience

Nice To Haves

Associates Degree from an accredited school or college.
Completion of Medical Office Assistant Program.
4 years medical office experience
Healthcare management/administration certification.

Responsibilities

Administrative duties and front office processes in the wound care clinic.
Collects co-pays, obtains authorizations and posts charges.
Facilitates the referral process for the patient.
Coordinates office services and related activities.
Follows set programs for the maximum utilization of services.
Scheduling for the clinic.
Monitoring clinic numbers.
Generating and interpreting daily and weekly productivity reports.
Responsible for work processes of the department as well as daily operations.
Completes established competencies for the position within designated introductory period.
Other related duties as assigned.