Patient Service Representative, Pacific Medical Group - Oregon City

Praxis Health • Oregon City, OR

2d • Onsite

About The Position

Pacific Medical Group, of Praxis Health, is seeking an experienced Patient Services Representative with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team. In this role, you will greet, screen, schedule clients, input correct client information, and perform clerical duties related to clinical service and other medical receptionist duties as necessary. Must have an aptitude to learn and love to work in the field of healthcare. Must be someone who thrives in a busy, fast-paced environment. Must have exceptional customer service skills, be highly organized, and detail oriented. Experience with electronic medical records is a plus.

Requirements

• Previous experience in a medical office setting preferred; minimum 1 year (2+ years preferred)
• Excellent communication and customer service skills, both in person and over the phone
• Proficiency with electronic health record (EHR) systems
• Ability to maintain patient records and update patient information as needed
• Ability to reliably arrive to work on time
• High school diploma or GED

Nice To Haves

• Experience with electronic medical records is a plus

Responsibilities

• Greets, screens and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence.
• Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

Benefits

• Laboratory discounts for in house testing
• Medical with In-Network & Custom Network discounts (No out of pocket premium cost for employee only coverage)
• Dental (No cost for employee only coverage)
• 401(K) with discretionary employer match
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED