Patient Service Representative

Northwest Orthopaedic Specialists • Spokane Valley, WA

21h • Onsite

About The Position

We are looking for a friendly face to join our Valley Express PSR team! Our Patient Service Representatives serve our front desk as the primary check-in point for patients. This is a full-time, benefited position. If your skills fit the description below, apply today!

Requirements

• Excellent Customer Service, organization, and the ability to multi-task
• Availability to float to other NWOS locations if needed
• Proficient in Microsoft Outlook, Word, and Excel

Nice To Haves

• Knowledge of health insurance preferred

Responsibilities

• Serves as the primary contact for patient check-in and check-out
• Prepares for appointments by proactively verifying necessary demographic information, insurance eligibility, referral or authorization status
• Completes patient registration
• Collects copayments and outstanding balances
• Communicates any necessary follow up instructions at the end of the appointment.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life & ADD Insurance
• Long Term Disability Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Life & ADD Insurance
• Health Savings Account
• Employee Assistance Program
• Voluntary AFLAC Options
• 401k Employer Match
• 401k Profit Sharing
• PTO
• 7 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees