Patient Service Representative - Rehab at Holt Ave (Wellness) - Full Time
About The Position
Acts as an assistant in all areas of clinical support. Assists rehab staff with patient care, cleaning/maintenance of rehab equipment, maintaining efficient clinical operations and clerical duties. Elliot Rehabilitation Services outpatient department consists of 8 clinics across the greater Manchester area. We offer physical, occupational and speech services across a multitude of specializations including orthopedics, neurological, pelvic floor, vestibular, geriatrics, pediatrics and oncology. We offer a multitude of educational opportunities to promote clinical growth and support staff with dedicated documentation time, mentorship programs and involvement in department projects. We encourage a culture of learning and process improvement while providing high quality, evidence-based therapy leading to positive patient outcomes.
Requirements
- High School Diploma or equivalent required.
- CPR certification within 90 days of employment and maintain certification while in position required.
Nice To Haves
- Previous experience in a rehabilitation setting, prior LNA experience or healthcare related experience preferred.
Responsibilities
- Assists rehab staff (PT/OT/SLP) in provision of patient care including, but not limited to, assisting with treatment sessions and patient handling (under direct supervision of therapist), equipment procurement, and instruction and/or set up on equipment.
- Maintains inventory control, ordering of equipment and office supplies as needed, stocks supplies, monitors expiration dates on all materials, and monitors insurance authorization on referrals.
- Cleans and maintains rehabilitation equipment according to manufacturers, hospital and department policies and procedures.
- Completes front desk operations as needed including, but not limited to, answering phones, checking in/ scheduling patients, taking co-pays, registering patient and checking insurance benefits.
- Responsible for sending and receiving all rehabilitation documentation to and from providers, to HIM, and insurance companies.
Benefits
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Continuing Education Reimbursement Programs
- 403(b) Retirement Savings Plan
- Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
