Patient Service Representative II - Heart Institute Ambulatory (Cardiac Surgery)
About The Position
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. They were also awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row, recognizing hospitals and health systems nationwide that have outstanding levels of employee engagement. The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross-trained to cover multiple providers and is a resource.
Requirements
- High School Diploma/GED.
- 2+ years of experience working with insurance companies and obtaining authorizations.
Responsibilities
- Answering and triaging calls- directing to appropriate individuals or departments.
- Scheduling and authorization for appointments, surgeries, and ancillary services.
- Perform insurance verification functions.
- Process and track all incoming and outgoing referrals.
- Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
- Assist in all work assignments.
Benefits
- outstanding benefit package and competitive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
