Patient Service Rep - UT Rheumatology

University Physicians' Association•Knoxville, TN
•$15 - $16•Onsite

About The Position

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a rheumatology office located at UT Medical Center or UT Medical Center Halls.

Requirements

  • strong customer service skills
  • attention to detail
  • time management
  • good with organization

Nice To Haves

  • Previous medical office experience is not required.

Responsibilities

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • STD
  • LTD
  • Life Insurance
  • 401k
  • PTO
  • and more!
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