Patient Service Rep - OBGYN

Nevada System of Higher Education•Plainfield, NJ

2d•$18 - $27•Hybrid

About The Position

Under general supervision and according to established policies and procedures, this role is responsible for providing timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions, and medical information systems for in-patient, out-patient, emergency room, immediate care, and same day surgery patients. The role involves collecting, analyzing, and recording demographic, insurance/financial, and clinical data from multiple sources, obtaining necessary information and signatures, and screening for third-party eligibility and entering medical necessity coding to ensure accurate payment. Additionally, the position requires interacting in a customer-focused manner to meet the needs of patients and their families, ensuring they understand the hospital's revenue cycle expectations and resolving personal liabilities through various payment options.

Requirements

High School or GED Required
2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
Manual dexterity to operate various office machines
Knowledge of health insurances, medical terminology and anatomy
Strong data entry and keyboarding skills
Knowledge of Microsoft Office Suite
Bilingual skills
A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location.
If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Nice To Haves

Associates Degree Business Administration/Management Preferred

Responsibilities

Providing timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems for patients.
Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources.
Obtaining necessary information and signatures for patient registration processes.
Screening for third-party eligibility and entering medical necessity coding.
Interacting in a customer-focused manner to ensure patient and family needs are met.
Ensuring patients understand the hospital's revenue cycle expectations and resolving personal liabilities through various payment options.