Patient Service Rep - Walk in Clinic

Nevada System of Higher Education•Yorkville, IL

1d•Onsite

About The Position

The Patient Service Representative will be responsible for registration, scheduling, patient accounts, cash collections, and customer service within a healthcare setting. This role is crucial for ensuring a smooth and efficient patient experience at the walk-in clinic. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

Requirements

High School Diploma or GED required.
2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting.
Manual dexterity to operate various office machines.
Knowledge of health insurances, medical terminology and anatomy.
Strong data entry and keyboarding skills.
Knowledge of Microsoft Office Suite.
Bilingual skills.
A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location.
If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Nice To Haves

Associates Degree in Business Administration/Management

Responsibilities

Perform patient registration.
Schedule patient appointments.
Manage patient accounts.
Handle cash collections.
Provide customer service in a healthcare setting.
Operate various office machines.
Perform data entry and typing.
Potentially perform related duties at an off-site location if a valid driver's license is held and personal vehicle is used.