Patient Service Rep - Family Practice & Peds

Nevada System of Higher Education

3d•Onsite

About The Position

The Patient Service Representative will be responsible for registration, scheduling, patient accounts, cash collections, and customer service in a healthcare setting. This role is crucial for ensuring a smooth and efficient patient experience within the Family Practice and Pediatrics departments. The position is full-time, 36 hours per week, with a specific schedule including rotating Saturdays. Endeavor Health is a large, integrated healthcare system dedicated to providing quality, community-connected care across six counties in northeast Illinois, with numerous ambulatory locations and eight acute care hospitals.

Requirements

High School or GED
2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
Manual dexterity to operate various office machines
Knowledge of health insurances, medical terminology and anatomy
Strong data entry and keyboarding skills
Knowledge of Microsoft Office Suite
A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Nice To Haves

Associates Degree Business Administration/Management
Bilingual skills

Responsibilities

Perform registration, scheduling, patient accounts, and cash collections.
Provide customer service in a healthcare setting.
Operate various office machines.
Handle duties at off-site locations if required, potentially using a personal vehicle.