Patient Service Rep (In Practice/Remote)
About The Position
Grove Dental Associates Patient Service Representative (Must live in Illinois) Hours of Operation Hours can vary from 7am-6pm M-F and possible Saturdays from 7am -230pm Full time position 40 hours a week Training would be Monday-Friday from 8:00am-4:30pm at the Downers Grove location Position would be Remote once fully trained, providing work from home criteria is met. The training is approximately 3-4 weeks. Must have high speed internet and a quiet private workspace to work remotely Pay: $17.00/hour based on experience Our Patient Service Center is expanding! As a member of our team, you will… Receive/make a high volume of calls to schedule and assist patients for their next dental appointment Create patient charts on the computer Multitask when scheduling the patient with being able to review multiple applications at the same time on the computer Ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
Requirements
- High School diploma or equivalent.
- Minimum 2 years’ experience in a customer service or call center environment.
- The ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
- Excellent interpersonal, communication, and telephone skills establishing positive relationships.
- A stable employment history and history of consistent attendance.
- Dependability, flexibility, and commitment to providing exceptional service for patients.
- Must live in Illinois
- Must have high speed internet and a quiet private workspace to work remotely
Responsibilities
- Receive/make a high volume of calls to schedule and assist patients for their next dental appointment
- Create patient charts on the computer
- Multitask when scheduling the patient with being able to review multiple applications at the same time on the computer
- Ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
Benefits
- Paid Time Off : Competitive PTO that grows with your career.
- Comprehensive Benefits : Including 401(k).
- Career Growth : Access to continuing education and development opportunities.
- Dynamic Environment : Work in an exciting, inclusive atmosphere that values individuality and teamwork.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
