Patient Account Rep - Remote

Surgery Partners, Inc•Brentwood, TN

19h•Remote

About The Position

GENERAL SUMMARY OF DUTIES: Identify delinquent accounts, aging periods, and payment sources. Perform collection actions, including contacting patients via telephone and resubmitting claims to appropriate payers. Evaluate patient financial status and establish payment plans as needed. Predictable and reliable attendance is an essential function of this position. Maintain current knowledge of third-party payer regulations and requirements. Communicate changes in regulations or processes to management and team members. Ensure accurate and organized documentation of account activity. Meet assigned cash collection and productivity goals. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization. No Recruiters Please

Requirements

High school diploma or equivalent.
Minimum of 2 years of experience in medical billing and collections or comparable education in a related field.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Professional, courteous, and solution-oriented approach to patient interactions.

Nice To Haves

Bilingual skills are a plus.

Responsibilities

Identify delinquent accounts, aging periods, and payment sources.
Perform collection actions, including contacting patients via telephone and resubmitting claims to appropriate payers.
Evaluate patient financial status and establish payment plans as needed.
Maintain current knowledge of third-party payer regulations and requirements.
Communicate changes in regulations or processes to management and team members.
Ensure accurate and organized documentation of account activity.
Meet assigned cash collection and productivity goals.