PATIENT SERVICE REP- ENT
About The Position
Patient Service Representative is responsible for welcoming patients. Initiates the registration process for services and updates patient data. Captures patient signatures on all appropriate forms. Acts as a liaison for patients to and from the departments and locations. Assists patients with checking in and out for Physician office visits. Determines patient financial responsibility, requests, accepts and posts payments for the office visit. Assists patients with scheduling appointments for follow up visits. Tracks encounter forms to ensure capture of charges, enters all charges for the visit.
Requirements
- High School diploma or GED
- Ability to read, write, and comprehend documents and policy/procedure manuals
- Ability to effectively present information in one-on-one and group situations
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Intermediate computer skills in Microsoft Office and other database systems
Nice To Haves
- Two or more years of related medical office experience
Responsibilities
- Welcoming patients
- Initiating the registration process for services and updating patient data
- Capturing patient signatures on all appropriate forms
- Acting as a liaison for patients to and from the departments and locations
- Assisting patients with checking in and out for Physician office visits
- Determining patient financial responsibility, requesting, accepting and posting payments for the office visit
- Assisting patients with scheduling appointments for follow up visits
- Tracking encounter forms to ensure capture of charges
- Entering all charges for the visit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
