Patient Service Liaison

Andrews Sports Medicine & Orthopaedic Center • Hoover, AL

2d • Onsite

About The Position

This role involves managing patient demographics, ensuring accurate data entry, and handling front desk operations. The Patient Service Liaison is responsible for maintaining patient records, identifying potential issues during registration, and managing financial transactions at the front desk. The position requires attention to detail, efficiency in data entry, and effective communication with patients and colleagues.

Requirements

• Knowledge of registration policies, procedures and concepts.
• Knowledge of computer functions including using Microsoft Office, the practice management and EMR systems.
• Knowledge Skill in performing repetitive duties.
• Ability to follow and develop specific instructions and set procedures.
• Ability to work to precise and established standards of accuracy to enter data at a high rate of speed.
• Ability to work pleasantly and effectively with patients and coworkers.
• Ability to communicate clearly.

Responsibilities

• Enters new patient demographics and updates current patient records.
• Enters information accurately and quickly according to established procedures.
• Identifies errors (i.e. patients who need a referral) when registering.
• Works the front desk registration area on a rotational schedule.
• Pays close attention to details when working the front desk registration area.
• Balances copay receipts and money at the end of the day.
• Runs charts that are ready.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed