Patient Service Facilitator -5 Uris
Northwell•New York, NY
•$28 - $30•Onsite
About The Position
Responsible for the daily integration of non-clinical support services at the unit level and ensuring that expected level of service is provided in a consistent and timely manner, as directed by Head Nurse. Monitors patients’ immediate physical environment for cleanliness, adequacy of supplies, and maintenance needs. Assesses, through direct interaction on a daily basis, the patient's current level of satisfaction with the non-clinical components of the hospital experience.
Requirements
- High School Diploma or equivalent, required.
- Minimum of one (1) year related work experience.
- Excellent verbal communication and interpersonal skills, required.
- Problem solving skills, required.
Nice To Haves
- Support service experience in a healthcare setting, preferred.
Responsibilities
- Greets patients and significant others upon arrival.
- Directs patients and visitors to the appropriate area.
- Acts as liaison between the Operating Room, PACU and significant others while patient is in the Operating Room or PACU: Gathers information about patient status.
- Provides reassurance to patient/visitors. Immediately communicates clinical concerns to clinical team member.
- Covers some responsibilities of the unit receptionist and/or nursing attendant, as needed.
- Coordinates patient visitor, ensuring patient's privacy.
- Accompanies individuals, as needed.
- Assists patients in accessing hospital services not directly available at the unit level.
- Attends and actively participates in the unit staff meetings.
- Performs related duties as required.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
