Patient Service Coordinator - Primary Care

CLS Health PLLC•Webster, TX

8h•Onsite

About The Position

The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services.

Requirements

High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a healthcare environment.
Strong communication skills and ability to maintain professionalism.
Proficiency in using electronic medical records (EMR) systems- ECW is preferred.
Ability to work independently and under pressure.
Strong organizational and multitasking skills.

Nice To Haves

Spanish Speaking preferred

Responsibilities

Maintain confidentiality and provide high-level customer service.
Schedule appointments and assist with patient flow in the clinic.
Pre-register patients and verify accounts and insurance.
Answer calls, document interactions, and communicate with healthcare providers.
Assist with check in and check out duties.
Assist with follow-up care, appointment scheduling, and provide visit summaries.
Maintain a clean and safe environment and manage medical records.
Support medical personnel with clerical tasks and participate in quality improvement initiatives.
Perform other related duties as assigned.