Patient Access Coordinator - Primary Care
BHS•Lexington, KY
•Onsite
About The Position
BHMG Primary Care is seeking a Patient Access Coordinator to perform front office duties. This role is crucial for managing the patient experience at the point of service, ensuring efficient and accurate administrative processes. The Patient Access Representative will be responsible for greeting patients, verifying information, registering patients, collecting payments, scheduling appointments, and managing medical records. Strong customer service, clerical skills, and attention to detail are essential for success in this position.
Requirements
- High school diploma or equivalent required
- Computer skills required
Nice To Haves
- Clerical experience in the medical office setting preferred
- Other education preferred
Responsibilities
- Greeting patients and visitors
- Verifying patients’ demographic and insurance information
- Registering patients
- Obtaining necessary signatures
- Determining patients’ out-of-pocket expense
- Collecting and documenting patient payments and/or financial counseling as appropriate
- Scheduling appointments
- Ensuring patient flow
- Switchboard operations
- Referral management
- Medical records management
Benefits
- Health, Vision, and Dental Insurance
- Retirement with Company Match
- Generous Paid Time Off (Including Maternity/Paternity Leave)
- Short/Long Term Disability and Life Insurance
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
