Patient Service Coordinator
TEKsystems•Ashburn, VA
•$19 - $19•Onsite
About The Position
This is a Contract to Hire position for a Front Desk Medical Receptionist in Ashburn, VA. The role involves managing front desk operations, providing patient support, handling communications, and documenting patient information in the EMR system. The ideal candidate will be reliable and able to multitask in a fast-paced clinical environment, balancing phone calls, computer work, and in-person patient interactions.
Requirements
- Customer Service
- Medical & Insurance Knowledge
- Front Desk & Patient Registration
- EMR Systems
- Medical terminology
- Patient check-in/check-out
- Patient account support
- Inbound call handling
- Medicaid & prior authorization familiarity
- Strong computer proficiency
- Excellent customer service
- Ability to multitask in a fast-paced clinical environment
Responsibilities
- Check patients in and out
- Complete patient registration
- Schedule follow-up appointments
- Manage daily front desk workflow
- Provide general customer service
- Assist patients with needs
- Maintain a welcoming environment
- Answer incoming calls
- Assist patients with questions
- Route calls as needed
- Document doctor notes in the EMR system
- Update patient files in the EMR system
- Balance simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
