Patient Service Coordinator, ICU - Part-Time, Evenings

UChicago Medicine • Chicago, IL

10d • Onsite

About The Position

The University of Chicago Medicine is seeking a Patient Service Coordinator for its Multispecialty ICU department. This is a 100% onsite position, requiring the individual to be based in the greater Chicagoland area. The Patient Service Coordinator operates under the direction of the Patient Care Manager, providing essential support to patients, their significant others, physicians, care and multidisciplinary teams, and other care center staff. The primary goal is to facilitate patient care within the patient care units. Additionally, the role involves maintaining a clean and organized work environment to support the provision and coordination of patient-centered care.

Requirements

• High School diploma or equivalent.
• At least one year of general office experience, preferably in a medical/clinical setting.
• Good written and verbal communication, organizational and customer service skills.
• Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality.
• Must be able to independently and professionally interact with customers, internal and external to the Hospitals.
• Proficiency in MS Office Suite, ability to learn and utilize applicable software.

Nice To Haves

• ED experience
• Associate Business courses

Responsibilities

• Facilitates the patient admission process.
• Answers patient intercom and ensures that requests are referred to the appropriate staff immediately.
• Arranges patient transportation to outside agencies.
• Coordinates facilities information (e.g. work orders) as received by unit staff, maintains records of requests and follows up as needed to assure task completion and relays information back to the appropriate staff regarding the status of outstanding work orders.
• Assembles, organizes, and maintains patient medical records/charts according to hospital policies and procedures and ensures and obtains necessary signatures as required for all forms according to hospital policy and procedure.
• Inputs patient charges via computer system, assists in the orientation of new staff, cross-covers multiple patient care units during regular work shift when required and runs errands as deemed necessary by Care Center leadership.
• Answers incoming telephone calls promptly and courteously.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees