Patient Service Coordinator - Urgent Care
About The Position
Join a High-Energy Team Supporting Exceptional Physicians. Are you ready to thrive in a fast-paced, collaborative environment where innovation and excellence are the norm? Our office is buzzing with energy, driven by a team of passionate professionals and dynamic physicians who are transforming healthcare every day. We’re looking for individuals who bring enthusiasm, adaptability, and a proactive spirit to help us deliver outstanding support and results. If you’re excited by the idea of working alongside forward-thinking medical experts in a vibrant setting, we’d love to connect! At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our colleagues too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here. This PSC position provides coverage at regional Urgent Care sites bringing variety to your workday and the chance to collaborate across multiple teams and communities. Reliable transportation needed. Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
Requirements
- Relevant experience in a fast-paced medical office highly preferred.
- Strong working knowledge of insurance requirements.
- Positive, customer-focused approach, with commitment to providing excellent patient care.
- Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
- Proven ability to work effectively in a team environment.
- Excellent verbal communication skills.
- Strong computer skills.
- Solid working knowledge of Microsoft Office software.
- Basic working knowledge of medical terminology.
- Ability to travel independently to satellite offices with or without advanced notice.
- Reliable transportation needed.
Nice To Haves
- Epic experience preferred.
- Ability to communicate in other languages highly desirable.
Responsibilities
- Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts.
- Creates a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations.
- Schedules appointments which will provide timely, accurate, friendly, and clinically appropriate patient access.
- Responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
Benefits
- Tuition Reimbursement up to $5,250.00 after six months of employment
- up to 40% tuition discounts with partnering institutions for colleagues AND dependents
- Medical, dental and vision coverage options
- Generous PTO to promote work/life balance
- Employee assistance and wellness programs include a strong focus on promoting mental health
- Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
