Patient Service Coordinator, Neuro ICU - Part-Time, Days

UChicago Medicine • Chicago, IL

10d • Onsite

About The Position

The University of Chicago Medicine is a world-class academic healthcare system seeking a Patient Service Coordinator for the Neuro Intensive Care department. This is a 100% onsite opportunity, requiring the individual to be based in the greater Chicagoland area. The Patient Service Coordinator supports patients, significant others, physicians, care and multidisciplinary teams, and other care center staff to facilitate patient care within the units. The role involves maintaining a clean, orderly work environment conducive to patient-centered care. UChicago Medicine has been at the forefront of medicine since 1899, providing superior healthcare with compassion and a commitment to advancing medical innovation and serving the community.

Requirements

• High School diploma or equivalent.
• At least one year of general office experience, preferably in a medical/clinical setting.
• Good written and verbal communication, organizational and customer service skills.
• Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality.
• Must be able to independently and professionally interact with customers, internal and external to the Hospitals.
• Proficiency in MS Office Suite, ability to learn and utilize applicable software.

Nice To Haves

• ED experience
• Associate Business courses

Responsibilities

• Facilitates the patient admission process.
• Answers patient intercom and ensures that requests are referred to the appropriate staff immediately.
• Arranges patient transportation to outside agencies.
• Coordinates facilities information (e.g. work orders) as received by unit staff, maintains records of requests and follows up as needed to assure task completion and relays information back to the appropriate staff regarding the status of outstanding work orders.
• Assembles, organizes, and maintains patient medical records/charts according to hospital policies and procedures and ensures and obtains necessary signatures as required for all forms according to hospital policy and procedure.
• Inputs patient charges via computer system, assists in the orientation of new staff, cross-covers multiple patient care units during regular work shift when required and runs errands as deemed necessary by Care Center leadership.
• Answers incoming telephone calls promptly and courteously.

Benefits

• UChicago Medicine is committed to transparency in compensation and benefits.
• The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
• Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity.
• Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
• Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees