Patient Service Associate Per Diem- EmUrgentCare

Albany Medical Center • Albany, NY

1d • $46,215 - $60,080 • Onsite

About The Position

Albany Medical Center is seeking a Patient Service Associate to join their Front Office team at EmUrgentCare. This is a per diem position ideal for healthcare employees or entry-level candidates looking to contribute to a fast-paced environment. The role requires the ability to multitask both independently and as part of a team. This position is based onsite at multiple EmUrgentCare locations, with some nearby travel expected. The role involves providing state-of-the-art care and interacting with a diverse patient population.

Requirements

• High school diploma or equivalent required.
• No experience required.

Nice To Haves

• Excellent customer service skills preferred
• Experience using an electronic health record and Microsoft Office a plus!

Responsibilities

• Assist all patients that report to the front desk
• Greet patients in a prompt, courteous and professional manner
• Interact with a diverse patient population
• Utilize the electronic medical record to maintain patient records via scanning or registration
• Attend appointments, collect copayments, and other necessary information at time of check-in
• Schedule follow up appointments and referrals as needed (check out)
• Answer incoming phone calls and direct appropriately to team members

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED