Patient Scheduling Specialist, Transplant
About The Position
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience. We are seeking a Patient Scheduling Specialist to utilize excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence. Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call. Assist patients and their families with their appointment scheduling needs. Make outgoing phone calls to patients to schedule their appointments. Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Requirements
- No minimum education required.
- 1 year of previous experience working in an office or customer service environment Required.
Nice To Haves
- Associate's Degree or Bachelor’s degree in Business Administration, Healthcare, or other related field Preferred
- Previous experience working in healthcare Preferred
- Previous experience scheduling patients Preferred
- Previous experience coordinating multiple activities in an office setting Preferred
Responsibilities
- Utilize excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
- Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
- Assist patients and their families with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- Generous benefits package, including health insurance, and paid time off.
- Professional growth and career advancement opportunities available.
- Free bus pass to get to and from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
