Patient Scheduling Representative - Family Medicine

UW HealthVillage of Cottage Grove, WI
$20 - $24Onsite

About The Position

Join the #1 hospital in Wisconsin as a Patient Scheduling Representative! This part-time role focuses on scheduling appointments via phone, in-person, or electronic correspondence. You will handle incoming calls from patients and their families, make outgoing calls to schedule appointments, and coordinate with clinic staff to ensure timely and appropriate patient care.

Requirements

  • 6 months previous experience in an office or customer service environment Required

Nice To Haves

  • High School Diploma or equivalent Preferred
  • Associate's Degree Bachelor’s Degree in Business Administration, Healthcare, or other related field Preferred
  • Previous experience working in healthcare Preferred
  • Previous experience scheduling of patients Preferred
  • Previous experience with answering phones, greeting clients and customers in person Preferred

Responsibilities

  • Schedule appointments via phone, in-person or electronic correspondence.
  • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
  • Make outgoing phone calls to patients to schedule their appointments.
  • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Benefits

  • UW Medical Foundation benefits
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