Patient Scheduling Representative

One GI•Manassas, VA

1d•Onsite

About The Position

Gastroenterology Associates, PC is seeking a Patient Scheduling Representative to join their team in their Manassas location. This is a Full Time position, working Monday through Friday from 8:00 am – 4:30pm. The role involves updating referral, demographic, and insurance information, scheduling office and procedure visits, and providing patients with necessary forms and instructions. The company is a leading provider of Gastroenterology care and is powered by One GI®, emphasizing collaboration and patient focus. They are committed to diversity and inclusion.

Requirements

High School Diploma or equivalent required.
Previous medical office experience.
Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.

Nice To Haves

Knowledge of medical terminology is a BONUS!

Responsibilities

Update referral, demographic, and insurance information in the practice management database.
Schedule office and procedure visits utilizing physician appointment parameters and preferences.
Update referral and recall entries in practice management system.
Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
Provide patients with the appropriate forms, literature, and instruction.
Monitor wait list and reports for follow up appointments after clinic and endo.