Patient Scheduling Representative - Family Medicine
University of Wisconsin Hospitals and Clinics Authority•Verona, WI
•Onsite
About The Position
Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to schedule appointments via phone, in-person or electronic correspondence. You will take incoming phone calls from patients and their families to assist them with their appointment scheduling needs, and make outgoing phone calls to patients to schedule their appointments. You will also coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Requirements
- Minimum – High school diploma or equivalent.
- Minimum – Six (6) months of previous experience in an office or customer service environment.
Nice To Haves
- Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
- Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Responsibilities
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- UW Medical Foundation benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
