Patient Scheduling Representative - Family Medicine
University of Wisconsin Hospitals and Clinics Authority•Verona, WI
•Onsite
About The Position
Join the #1 hospital in Wisconsin as a Patient Scheduling Representative! This role involves scheduling appointments via phone, in-person, or electronic correspondence. You will handle incoming calls from patients and their families to assist with scheduling needs, make outgoing calls to schedule appointments, and coordinate with clinic staff to ensure timely and appropriate patient care.
Requirements
- Minimum – high school diploma or equivalent.
- Minimum – Six (6) months of previous experience in an office or customer service environment.
Nice To Haves
- Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
- Previous experience working in healthcare.
- Previous experience scheduling of patients or previous experience answering phones and greeting clients in person.
Responsibilities
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- UW Medical Foundation benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
