Patient Scheduling Representative 3 - TGH Imaging Scheduling

Tampa General Hospital • Tampa, FL

8h • Onsite

About The Position

This position coordinates, schedules, and reschedules radiology procedures for patients and referring physician offices across all imaging locations. The role ensures accurate collection of patient and insurance information while providing clear guidance regarding appointment details and exam preparation. The position supports high-volume scheduling operations in a team-based environment.

Requirements

• High School Diploma or GED
• Minimum of 2 years of experience in an office setting
• Expert with computer systems and typing
• Exemplary Verbal and written communication skills
• High level of telephone etiquette and customer service skills
• Excellent Problem-solving ability
• Expert knowledge of scheduling workflows and patient information management

Responsibilities

• Coordinate, schedule, and reschedule radiology procedures
• Communicate appointment and imaging information to patients and physician offices
• Collect and record patient demographic and insurance information
• Provide exam preparation instructions to patients
• Remind patients of required documentation and items for appointments
• Obtain and document referral and authorization information in scheduling systems
• Manage call efficiency in a high-volume call environment
• Support team members to maintain scheduling workflow
• Perform other assigned duties related to scheduling operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED