Patient Scheduling Coordinator

Chronic Care Staffing LLC • US,

3d • $16 - $17 • Remote

About The Position

The Patient Scheduling Coordinator plays a vital role in connecting our patients with the specialized care they need. This position acts as the bridge between our internal care providers and external medical specialists. Your goal is to ensure that outgoing referral packages are processed quickly, accurately, and seamlessly, directly impacting our patients' health outcomes and experience by reducing administrative wait times.

Requirements

• 1–2 years of experience in a medical office, clerical, or health-administration setting.
• Comfortable navigating electronic health records and using basic digital tools.
• High level of accuracy and attention to detail.
• Strong analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a remote work environment.
• Must have a HIPAA compliant workplace that is free of any distractions.
• The workplace must be in a room with a locked door to prevent accidental PHI disclosures.
• The home office must have high-speed internet and a CCS approved computer with two monitors.

Nice To Haves

• Familiarity with basic specialty terms (like Dermatology or ENT) is helpful, though highly complex clinical knowledge is not required.

Responsibilities

• Own the critical first step of the patient referral lifecycle.
• Navigate internal records to accurately package and send referral packets to external specialists.
• Review and retrieve patient history and vital documentation (demographic sheets, insurance cards, and recent office visit notes) from electronic health records.
• Utilize the internal specialty resource guide to package and submit clean, accurate referral orders to external medical clinics via fax, phone, or secure portals.
• Collaborate with the Follow-up team to keep workflows moving and support different parts of the pipeline as workload demands shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed