Patient Scheduling Coordinator

Forward Health LLC • Detroit, MI

1d • $20 - $24 • Onsite

About The Position

Forward Labs is growing, and we're looking for a Patient Scheduling Coordinator who's ready to make a real difference in patients' lives, one appointment at a time. If you love helping people, thrive in a fast-paced environment, and want a career with room to grow, this is your opportunity! As our Patient Scheduling Coordinator, you'll be the friendly, organized voice patients count on to get where they need to be. You'll manage appointment calendars, coordinate with our clinical team, and make sure every patient's scheduling experience is fast, easy, and stress-free.

Requirements

• A high school diploma (required)
• Strong communication skills and a genuine desire to help people
• Comfort juggling multiple calendars, priorities, and deadlines

Nice To Haves

• Tech-savvy mindset — experience with Salesforce, RingCentral, Microsoft Office, or TEAMS is a plus
• DME, medical device, or medical office scheduling experience is a bonus — but not required. New grads welcome!

Responsibilities

• Schedule, confirm, and reschedule patient appointments with accuracy and care
• Keep provider calendars running smoothly — minimizing gaps and wait times
• Respond to patient calls and emails promptly and warmly
• Send appointment reminders and follow up on missed visits to keep patients on track
• Partner with clinical staff to match patient needs with provider availability
• Keep patient records accurate, complete, and compliant
• Be a champion for every patient's healthcare journey

Benefits

• $20–$24/hour, based on experience
• Paid holidays & PTO
• Comprehensive benefits package
• Paid training — no healthcare scheduling experience? No problem!
• Supportive team culture focused on patient care and employee growth
• Predictable Monday–Friday schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED