Patient Scheduling and Insurance Coordinator
ENHANCE DENTAL•Kingfisher, OK
•Onsite
About The Position
A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, sends appointment reminders, requests patient records, and follows up with patients. This role is crucial for maintaining the smooth operation of the dental practice by managing patient flow and administrative tasks.
Requirements
- High School degree or equivalent required
- Exceptional written and verbal communication skills required
Responsibilities
- Scheduling and confirming appointments
- Welcoming patients and updating their information in the dental software(s)
- Registering new patients according to established office protocols
- Verifying insurance and accurately building patient insurance plans in the dental software(s)
- Assisting patients to complete all necessary forms and documentation
- Answering and managing incoming calls
- Responding and complying with requests for information
- Preparing documentation for upcoming appointments
- Checking daily appointment schedules and filling gaps to ensure positive production
- Monitoring and replying to e-mails and voicemails
- Maintaining a professional reception area
- Safeguarding patient privacy and confidentiality
- Maintaining OSHA and HIPPA Compliance
- Perform all other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
